At q-leap SA, we respect and protect your privacy and believe that transparency is the key to good governance of personal data.

We wish to remain worthy of the trust you place in us by visiting our website and using our services. We also want you to feel perfectly at ease when surfing our website. This is why we would like to inform you of the precautions we take when processing the personal data you entrust to us.

By using our website, you agree to our Privacy Policy and the Terms of Use set out below. The Privacy Policy relates to the collection and use of personal information that you provide to us through the use of our website. We reserve the right, at our discretion, to modify or remove portions of this Privacy Policy at any time.

Personal information we collect and use 

We may collect your personal data that you provide to us, for example, when you contact us electronically or respond to our email. We may collect your business contact details when you exchange business cards with our representatives at meetings and events, or when you provide your contacts to sign up for our events.

When submitting your request/inquiry on our websites, you may be asked for information such as, but not limited to, your full name, email address, phone number, company you work for or own and/or country where you reside or work.

When contacting us through our websites, you may be asked for information such as, but not limited to, your name and email address. This is needed when we are not ready to answer you immediately and need more time to handle your request. When you give us your personal data, we assume that you consent to processing it by q-leap SA.

It is our policy to collect only the minimum information required to handle and complete your request/inquiry or to reach other purposes for which we process your personal data. If you believe our websites have collected excessive information about you, please contact us through the request/inquiry form to raise your concerns.

We do not intend to collect sensitive information through our websites unless it is legally required to do so. Examples of sensitive information include race or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, physical or mental health, genetic data, biometric data, sexual life or sexual orientation, and criminal records. We ask that you do not provide sensitive data of such nature when using our websites.

When you submit your request/inquiry on our websites, we use your data on the basis of your consent. In other cases, when you voluntarily exchange business contact details with us, we send you information or marketing communications on the basis of our legitimate interests in maintaining a business relationship with you or companies you work for or represent and/or on the basis of your consent (when it is technically possible to collect your freely given, specific, informed and unambiguous consent).

Purposes for which we use your personal data 

We may use your data to interact with you and/or respond to your requests/inquiries, to negotiate, perform or facilitate a contract with you or related to you, to send you invitations to events we organize, to share with you information you might be interested in and/or to inform you about our services. We may also use your personal data to comply with law, regulations, public authority requests or court orders.

These are examples of purposes for which we may use personal data you provide to us:

  • to administer and manage our website;
  • to understand how people use the features and functions of our website in order to improve user experience;
  • to determine the company, organisation, institution, or agency that you work for or represent or with which you are otherwise associated;
  • to develop our businesses and services;
  • to analyze the usage of our website;
  • any other purposes for which you provided information to us.

Our website do not collect or compile personally identifying information for sale to third parties for consumer marketing purposes.

Rights in relation to your personal

Under your local laws and the European Union legislation, you may exercise the following rights by submitting your request/inquiry on our websites:

  • right to require access to your personal data,
  • right to require rectification of your personal data,
  • right to require erasure of your personal data,
  • right to withdraw your consent regarding processing of your personal data.

General Information 

We have taken great pride to ensure that our practices regarding the protection of your personal data are strictly in conformity with the laws applicable in the Grand Duchy of Luxembourg and within the European Union: the General Data Protection Regulation (EC) 2016/679 of 25 May 2018, available via the following link. 

Contact us 

If you have any questions or comments regarding this Privacy Policy, or for the exercise of your rights, exclusively relating to the protection of data, you can us:

  • by email:
  • by phone: +352 20 12 17 (from Monday to Friday, excluding public holidays, from 09:00 to 17:00)